Serco Learning will be holding a CMIS User Group  for all customers at the Cathedral Quarter Hotel

10:00 - 10:20             Arrival, welcome and coffee

10:20 - 10:30             Introduction and housekeeping for the day

10:30 - 10:50             H & FE market update and trends

10:50 - 11:20             Review of new product release

11:20 - 11:45             Coffee/tea break

11:45 – 12:15            Best Practice – Oxford Brookes BPR review

12:15 - 12:45             CMIS Services by Jeannie Cart

13:00 – 14:15            Networking lunch

14:15 – 14:45            Skills Session - Registers

14:45 – 15:30            Partner programme presentation

15:30 - 15:45             Coffee/tea break

15:45 – 16:30            H & FE market strategy, Road Map and discussion

16.30 – 19.00            Networking and pre-dinner drinks

From 19:00                Dinner reception

10.00 – 12.00            Pre-booked One-to-One worksho p and account review

If you have any additional requirements please contact Tracy Mitchell on
01332 826837 or alternatively you can email tracy.mitchell@serco.com


The deadline for booking onto this event is Friday 5 February 2010